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Cancellation & Refund Policy

The RepairRaja "No Fix No Fee" Guarantee implies that if you call us or book any repairing services to repair an issue and that we can't find an answer, fix or repair, we won't charge you for repair service, But we will charge only pickup and delivery fee that is Rs.149 for small products and Rs.499 for big products.

If the order isn't delivered because of unavoidable circumstances or beyond the restrictions of our repairing service provider partner then the order shall be cancelled and refunded.

Can I cancel my order?

Yes, you cancel order if your order status is "Order Confirmed" and before your product/good pickup. If you made any payment online we will give full refund within 48 hrs.

Can I cancel my order after pickup?

Yes, you can also cancel the order after pickup only if your order status is "Picked up" or Before we start repairing your product, We will charge a small amount of pickup and delivery fee that is Rs.149 for small products and Rs.499 for big products. If you made any payment online we will give partial refund with 48 hrs after deducting pickup and delivery fee.

What about refund after cancellation?

The refund takes from 7-14 working days to complete your refund request. The refund amount are going to be credited within the same account as you had made the payment from.

Can I get refund if my device is not working within warranty?

We provide a 6 months warranty with a refund on any repair service under the subsequent conditions.

  • Repaired product/goods doesn't work as intended or designed.
  • If there is no tampering with original repair and internal hardware.